Notwithstanding
Comcast’s open Internet access commitment made to close the NBC-Universal
acquisition, the company has executed a preferential access deal with
Netflix. For me the primary question is what
kind of discrimination does “better than best efforts” routing constitute?
At the risk
of giving an inch so Comcast can take a mile, I consider paid peering a
reasonable quality of service discrimination with several caveats. First the possibility exists that payments
flowing directly from Netflix to Comcast are largely offset by reductions in
the direct payments the company makes to Content Distribution Networks like
Level 3 and Cogent. Netflix and its
customers benefit from higher quality of service with fewer intermediary
carriers and routers.
Of course no one knows, because the
parties execute nondisclosure agreements and the FCC has not thought to require
disclosure. Perhaps with its new found
emphasis on transparency the FCC will demand disclosure of all “special routing
arrangements” complete with redacted public release of the agreements.
More direct traffic routing probably
accords Comcast greater leverage upstream with Netflix and similarly situated
content providers. Without adequate
oversight nothing prevents Comcast from making paid peering—and the surcharge
it incorporates—standard operating procedure.
In other word little remains of plain vanilla “best efforts” routing:
Comcast can demand similar payments from other content providers and
distributors backed up by a not so veiled threat that it simply will not have
adequate downstream delivery capacity to accommodate even what it previously
was able to handle.
Such contrived congestion forces
almost every upstream venture, with the financial resources available, onto
some type of premium service provisioning.
In other words there probably will be a rush to “Most Favored Nation”
quality of service making it the default standard, even though ISPs previously
accommodated increasing network demand without upstream carrier surcharges. Retail ISPs either absorbed the cost of
upgrades as a cost of doing business, or they raised retail rates. Now they can do both. Just last week AT&T announced significant
increases in retail broadband access rates.
Perhaps other content providers,
generating less traffic, can continue to squeeze by with standard best efforts
routing. But why would a competitor of
Netflix risk the consequences knowing that ISPs like Comcast can throttle,
degrade and create artificial congestion without FCC sanction. Bear in mind that retail ISPs can create
bitstream delivery problems without their broadband subscribers knowing
the cause and the responsible party.
Consumers can complain all they
want about a reduced value proposition from their $30-75 monthly subscription
payments, but competitive carriers are scarce and unlikely to refrain from such
higher rent extraction options themselves.
Netflix must have decided that the
sooner it can lay to rest the risk of artificial or real downstream congestion
the better. It also must have considered
a near term solution as according it the cheapest option, knowing that going
forward Netflix competitors also will have to pay perhaps on less generous
terms. So Netflix secures a competitive
advantage even as retail ISPs extract more revenues.
Expect Netflix to respond with new
service tiers and higher rates.