During this
sabbatical year, I have had more opportunities for air travel. While I still
marvel at the opportunity to be somewhere on the other side of the globe in a
day, I cannot believe how even doubly diminished expectations are not achieved.
Acquiring
companies United, Delta and American swore how buying out a competitor would
promote competition and help airlines become more financially stable so they
could compete better. Right, so they can
spend up to $35,000 per business class seat and concentrate on the high margin
customer even as they install cheaper, smaller and more numerous seats in
economy.
Rather than
become more robust competitors it has become easier for the airlines to siphon
consumer surplus by raising rates. The
survivors have less incentives to concentrate on consumer service, what with
all the new opportunities to extract higher revenues, particularly from ancillary
services like charging $300 for a change in an itinerary.
Even former
mavericks have come to realize that they have more to gain by joining the
consensus than by offering a better value proposition. Both Southwestern and Jet Blue have
implemented some of the new fees the other carriers charge and neither
typically offer the lowest fare anymore.
The smaller group of airlines can engage in consciously parallel pricing—some
might call it price fixing—and get away with it, because no one wants to buck
the trend of ever rising prices.
If these
mergers were supposed to make the airlines better competitors, why aren’t
prices dropping, particularly in light of a 30-40% drop in fuel prices? Most international flights from the U.S. have
sizeable fuel surcharges, a term creating the impression that this billing item
might drop, or evaporate if fuel prices decline. This has not happened. Why part with as much as $615 per trip if no
other carrier reduces the surcharge?
Fundamental
economics suggests that if incumbent gouge and get too greedy, they create ever
larger incentives for market entry.
Okay, where is the market entry?
It cannot happen when incumbents control all available takeoff and
landing slots. Even with low interest
rates, what bank would loan millions to a startup airline boldly willing to
jump high barriers to market entry?
Of course
the incumbents have every incentive to exploit their survivorship and to incur
the lobbying and campaign investments necessary to sustain the status quo and
their upper hand in the marketplace. Congress
is not about to force a reallocation of landing slots to market entrants any
more than they would enact a law earmarking radio spectrum for competitive
bidding only by non-incumbents.
It has
become easier from incumbent airlines to pursue a strategy of reducing the
value proposition of flight and to unbundle elements so that the sum of the
line charges well exceeds the former single fare. While much of this affects the economy class traveler
United Airlines CEO Jeff Smisek even
bragged how replacing whole cashews with pieces in business class would save
the airline money without any fallout.
This miserly airline does not offer a free glass of wine in coach, even
though US Airways does having previously tried to charge for water.
Tweaks to frequent flier programs and
a variety of line items, like that one sees on their cable television and
wireless bills, make incumbents not much different than so-called low cost
carriers. These carriers do not look and
act much different than carriers like Ryanair or Spirit.
So the thought has crossed my mind
many times of late whether Comcast and AT&T have anything to offer other
than higher stock prices from their proposed $100+ billion acquisitions.