In
most transactions, my instincts favor market-driven outcomes. Typically fair outcomes result when
stakeholders act on competition-induced incentives. But when and how do apparently competitive playing
fields clearly tilted in favor of sellers?
Put another way, under what circumstances can and will competitors collude
and agree not to spend sleepless afternoons competing?
I
often examine the wireless marketplace for lessons. I part company with the party line that the
U.S. marketplace is “vigorously competitive.”
Yes there are aspects of competition, but on closer examination
virtually all of the pricing and service initiatives come from Sprint and T-Mobile
when they decide not to join a single, consensus party line on service terms
and conditions established by Verizon and AT&T. For years all 4 of the top 4 national
carriers offered pretty much the same rates and enforced the same rules. Some of these rules imposed more significant restrictions
on subscribers than anything the FCC would consider imposing. Sure
some of these restrictions might have technological justifications, e.g.,
spectrum scarcity and congestion concerns.
But most of them worked to lock in subscribers, raise the cost of
service and restrain consumer sovereignty.
I cannot think of any legitimate reason a wireless carrier would have in
prohibiting any of the so-called Carterfone freedoms available to wireline
service subscribers including the right to use any FCC-certified handset, for
any available service.
Restrictions
on handset use and pricing decisions—embraced and enforced by all four national
carriers—collectively accrued benefits.
For a single carrier to deviate from the deliberately shared consensus it
would have to calculate what market share and revenues it might acquire offset
by the likelihood that a relaxation would reduce revenues. Consider a recent initiative by TMobile to
offer a flat 20 cent per minute foreign roaming charge instead of country
specific rates that can exceed $1.00 a minute.
One can see the sweet deal so-called competitors can achieve by
implicitly agreeing not to deviate from extortionate roaming rates. But if a market is “robustly competitive” how
can obviously rip off rates persist in the marketplace? Even after factoring the cost of date base
interrogations and backhaul no one can justify as cost-based foreign roaming
charges that exceed conventional domestic rates by 1000s of percentage points.
So
there exist instances where competitive, self-regulating ventures can agree not
to compete. TMobile becomes the
maverick, party pooper, perhaps now that it realizes that the big payday of a
merger will not happen. But so many
sponsored researchers swore that the merger would “enhance competition” and “serve
consumers” no doubt enhanced by trip digit roaming margins.